At our practice, patient safety is not just a priority; it’s the cornerstone of our culture. It guides every aspect of our healthcare delivery, from setting objectives and crafting procedures to acquiring new equipment and products. Our safety culture is characterised by openness, fairness, and a commitment to team communication. We believe in addressing workplace challenges in the best interests of our patients.

For patient safety, we adhere to a rigorous set of principles:

Infection Prevention: We rigorously follow the latest infection prevention guidelines

Sterilisation:  Dental instruments are either single-use or thoroughly sterilised after each use.

– Decontamination Work areas, including dental chairs, handheld equipment, and cupboard handles, are meticulously decontaminated between patients.

Personal Hygiene: We maintain high standards of personal hygiene, including clinical clothing and limited jewellery wear.

Water Quality: Our practice water is closely monitored, and dental unit waterlines are disinfected and kept clear.

– Waste Management: We adhere to current waste regulations and ensure proper disposal with authorised carriers.

Blood Borne Infections: In the event of a team member potentially having a blood-borne infection, we seek expert advice. The team member undergoes an occupational health examination and follows advice on their role in treating patients.

Safeguarding: All our team members are trained in safeguarding children and vulnerable adults and follow our practice safeguarding procedures, which are subject to regular monitoring and review.

We have established a clinical governance system that employs integrated risk management to identify, assess, analyse, and manage all risks and incidents. Our ultimate aim is to continuously enhance the care and service we provide to you.

Should you have any questions or concerns, please don’t hesitate to contact us. Your safety and well-being are our top priorities.