Date and Cookies policy

At our practice, safeguarding your personal information is fundamental to providing you with exceptional dental care. The personal data we maintain includes:

– Personal Details: Such as your name, age, address, telephone numbers, email address, and your general medical practitioner.

– Medical and Dental History: Your past and current medical and dental conditions.

– Clinical Records: Radiographs, clinical photographs, and study models.

– Treatment Information: Details about the treatment provided or proposed, including its cost.

– Conversations and Incidents: Notes of conversations or incidents that necessitate record-keeping.

– Consent Records: Records of your consent to treatment.

– Correspondence: Any communication related to your care, such as referrals to specialists.

Our commitment to maintaining comprehensive and accurate patient data is essential for delivering safe and appropriate dental care. We handle this personal data as follows:

– We retain your dental records while you are an active practice patient. If you cease to be a patient, we will continue to keep your records for a minimum of eleven years, or for children until they reach the age of 25, whichever is longer.

– Your personal data is stored in our practice’s secure computer system and/or manual filing system. This information is not accessible to the public, and only authorised staff members have access. Our computer system maintains secure audit trails, and we back up data on every working day.

– To provide proper and safe dental care, we may need to disclose personal information about you to your general medical practitioner, hospital or community dental services, other healthcare professionals, dental insurance companies, and private dental schemes. Disclosure takes place on a “need-to-know” basis, ensuring that information is only shared with individuals or organisations that require it to provide care and for government administration.

– In rare circumstances, or when required by law or a court order, personal data may be disclosed to a third party unaffiliated with your dental care. In all other situations, disclosure not covered by this policy will only occur with your explicit consent. When possible, you will be informed of these requests for disclosure.

– You have the right to access and receive a copy of the data we hold about you. Access can be obtained by making a written request. We charge a fee of for paper records.

– If you do not want your personal data to be disclosed or used as described in this policy, please discuss your concerns with your dentist. While you have the right to object, it may impact our ability to provide dental care.

What Are Cookies?

Cookies are small text files stored by your web browser on your computer or mobile device. Some cookies are essential for our sites to function properly and provide you with relevant information. They also enable us to recognize your computer (but not specifically who is using it) when you access our sites, improving usability and performance.

**Why We Use Cookies**

We use cookies to compile anonymous, aggregated statistics that help us understand how people use our sites and enhance their structure and content. We cannot personally identify individuals from this information.

**Managing Cookies**

You can refuse to accept cookies by adjusting your browser settings to reject them. However, this may limit access to certain parts of our sites. If your devices include multiple browsers, ensure that each browser is configured according to your cookie preferences.

Changes to This Notice

We may update this cookies notice as needed, and any future changes will be posted on this page.

Contact Us

We welcome your questions, comments, and requests regarding this cookies notice. Please feel free to reach out to us with any inquiries.